FAQ
Do you offer gift cards?
Absolutely! You can easily purchase a gift card online.
I'm with the press and want to get in touch. How can I reach out?
Thank you for considering us for your publication. Feel free to reach out to us at info@hhsoap.com or through our contact page with any inquiries or information about potential opportunities, and we'll respond promptly.
Who should I contact for website-related technical issues?
If you encounter any technical difficulties with our website, don't worry. You can call us at (843) 422-4997, and we'd be delighted to assist you in placing your order over the phone. Your feedback on the issues you face is greatly appreciated as it aids us in collaborating with our website developers.
Can I request custom products?
At this time, we do not offer custom product options.
Are your products hypoallergenic?
Our commitment is to create gentle bath and body essentials for every home. Our selection of ingredients aligns with this mission, and we hope that individuals with sensitive skin will find delight in our products. However, we understand that everyone's skin is unique, so we encourage you to explore the full ingredient list for each product to identify the ones best suited for your needs.
Do your products contain nuts?
Our products are nut-free! While our Body Butters contain shea butter, derived from shea nuts, we invite you to visit our ingredients page for a comprehensive ingredient list.
Are your products designed for sensitive skin?
We meticulously craft our products to be mild and suitable for all skin types. We diligently source our ingredients with sensitivity in mind. Our aspiration is that customers with the most sensitive skin will find joy in using our products. However, since individual skin reactions can vary, we recommend conducting a patch test with a small amount of any skincare product in a discrete area before full use to determine compatibility with your skin.
Are your products safe for use during pregnancy?
If you are expecting, it is advisable to consult your doctor before incorporating our products into your skincare routine. A full list of ingredients can be found on our ingredients page.
Are your products gluten-free?
Absolutely! All our products are gluten-free.
Are your products vegan?
Yes, with the exception of our Body Butters, which contain beeswax. All other products in our line are vegan-friendly.
Do you perform animal testing?
Never! Our products are entirely cruelty-free.
Are your products safe for pets?
While our products are designed for humans, our Bar Soaps can be safely used on your pets. However, we recommend exercising caution in their use around pets, as our products are not intended for consumption.
Do you offer shaving soap?
You're in luck! All of our Bar Soaps are excellent for shaving. We adore using our bar soaps as an alternative to shaving creams, thanks to their rich lather and moisturizing qualities.
Do you make shampoo bars?
Indeed! We recommend using our Bar Soaps as shampoo bars. To use any of our bar soaps as a shampoo bar, simply create a lather with your bar soap, gently massage it into your hair and scalp, and then rinse thoroughly.
What forms the base of your soap?
Our soap base is crafted using a blend of olive oil, coconut oil, and soybean oil through a cold-process soap-making method. This unique combination results in a bar soap that produces a rich lather and offers added moisturizing benefits without stripping the skin.
Do you offer products free of artificial colors or dyes?
Absolutely! All our Body Butters, Bath Soaks, Essential Oils, and Candles are free of artificial colors, and we also offer color-free or naturally colored options in our Bar Soaps. For a comprehensive list of ingredients, check out our full ingredients page.